Obligation of services non-given due negligence from Peru vive travel agency &adventure or our personnel, will be limited to the real cost of the omitted services and excludes all consequences or indirect costs.
In that eventual case, Peru Vive Travel Agency & Adventure will make its best effort to bring arrangements of similar value, subject to availability.
Peru vive travel agency &adventure is an intermediary between Tourist Services Operator Company and passengers in the process of reservations and payment of services. In case the company stops operating due internal labor problems, greater force or other reasons, or the service provider declare in economic insolvency under the with the formalities that the corresponding Peruvian legislation demands, the refund of the non-brought services under the mentioned procedures and in the terms established by the Peruvian authorities, for each specific case.
Peru vive travel agency &adventure when publish this tourist services, travel programs, tours, air tickets, etc., is responsible to demand to the company of services contracted, to provide the services and lodgings offered to the passengers, as they are declared in the itinerary of the published program and in our web site.
The passenger accepts that Peru vive travel agency &adventure has not obligation and is not responsible for the services offered not provided in case natural disasters, severe weather conditions or any other acts of nature or any cases that cannot be anticipated. Also, the passenger recognizes that Peru vive travel agency &adventure will be no responsibility for the services offered not provided in case of strikes, accidents, political manifestations or any public act outside the control of Peru vive travel agency &adventure. In this case, the value of the contracted service will not be reimbursable.
If for any reason the transportation chosen by the passenger (bus, flight, train, etc.) don’t arrive to destiny at the date and hour programmed for take tour or program reserved, Peru vive travel agency &adventure and the Tour Operator deny all responsibility for not bringing the tour or package services; these services will not be reprogrammed. Tour Operator will bring the services only from the portion considered after the arrival of passengers. The portion of the program lost for this reason is not refundable.
Peru vive travel agency &adventure, it’s intermediaries and employees are not responsible for loss, damage or injury related to services or accommodations provided by the railroads, bus companies, tour companies, tour employees, boat companies, airlines and or hotels. All of the above are subject to local laws of the country where the services are provided.
The tour operator reserves the right to alter the program of any package / tour.
Peru vive travel agency &adventure will send all e-tickets and confirmations of services through the e-mail given by passenger in the reservation form.
Services brought by this system are intangible, so if for any reason passengers don´t take the services at the scheduled date and hour, must assume total cost of them.